Groww Recruitment 2023 For its Customer Success Executive, Groww Drive is organizing Off Campus Drive for candidates in Any Batch. In order to apply, candidates should have degree in B.Com/BBA/BBM/BA/B.Sc/MBA/PGDM Degree. If you are interested, please apply as soon as possible.
Company Name: Groww
Role: Customer Success Executive
Location: Work From Home
Experience: Freshers
Qualification: B.Com/BBA/BBM/BA/B.Sc/MBA/PGDM
Batch: Any Batch
Job Type: Work From Home
Salary: Best in Industry
Groww Recruitment 2023
Company Vision:
- We are making finance simple for millions in India. Groww is on a mission to democratize access to financial services for millions of Indians responsibly.
- We are a customer-first company. We believe in crafting the best and most delightful user experience for our customers.
- And we leverage first principle thinking and technology to solve problems at scale. If this excites you, join us.
About Groww:
- Groww is India’s fastest growing investment platform. Our long-term vision to become the trusted money partner of ~100M Indians with core products in investment & banking.
- Groww was founded in 2016 by alums from Flipkart, ICICI, IITB, IITD, BITs Pilani and is backed by marquee investors like Tiger Global, Sequoia Capital, Ribbit Capital, and Y Combinator.
Requirements:
- Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM).
- 50% cutoff – 10th, 12th and Graduation.
- No backlogs and Gap years during education
Skills and Expertise:
- At Groww, customer-centricity is displayed in everything we do. We are obsessed with providing a seamless experience for our customers.
- Regardless of the touchpoints, our Customer Success Team ensures the customer finds what s/he needs in a fast and easy way.
- To make this happen, we are looking for dynamic and energetic professionals with good communication skills who demonstrate a customer-first attitude.
- This role is critical as it is the first point of call for the customers.
Responsibility:
- Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
- Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
- Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
- Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention Preferred
How To Apply For Groww Recruitment 2023?
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